Creatordesks

1. Purpose

At Creatordesks, we are committed to protecting user privacy and ensuring transparency in how we manage user data. This Data Retention Policy outlines how long user data is retained and the procedures in place for secure deletion of data when it is no longer needed.

2. Retention Duration

We retain different types of data for different periods, depending on their nature and purpose. The standard retention periods are as follows:


Data Type	Retention Period
User Account Information	Until account is deleted or after 24 months of inactivity
Billing & Payment Records	7 years (for legal, tax, and regulatory compliance)
User Activity Logs	12 months
Support Queries & Communication Logs	24 months
Automated Content & Metadata	12 months or until user deletes the content
Backups	Up to 30 days

3. Data Deletion Procedures

We follow strict procedures to ensure data is deleted securely and permanently when retention limits are reached or upon user request:

a. User-Initiated Deletion

Users may request account deletion at any time via creatordesks.com/support.
Upon verified request, personal data associated with the account is deleted within 30 days.
Certain data (e.g., financial transactions) may be retained for compliance purposes.

b. Automatic Deletion

Accounts inactive for 24 consecutive months may be flagged for deletion. Users will be notified via email before deletion.
Expired or obsolete backups are automatically purged every 30 days.

c. Anonymization

Where possible, personal identifiers in usage logs and analytical data are anonymized after the applicable retention period.

d. Third-Party Data Processors

When data is shared with third-party services (e.g., payment gateways, analytics tools), we ensure they follow secure deletion protocols in accordance with our agreements and applicable laws.

4. Exceptions

We may retain data longer than stated:

If required by law, court orders, or government requests.
To investigate and prevent fraud or security incidents.
To enforce our Terms of Service.

5. Policy Review and Updates

This policy is reviewed periodically and updated to reflect changes in legal or business requirements. We will notify users of significant updates.

For questions or data deletion requests, please contact:
📩 Email: support@creatordesks.com
🌐 Support Form: creatordesks.com/support

Creatordesks Data Retention Policy